Imagine a river running down a mountain. It will always find the easiest and quickest way downhill. Two of the fundamental forces of nature (gravity and friction) are at play. The water tumbles over rocks, swirls around in eddies, sits stagnantly, and sometimes even evaporates into thin air.

I think of Strategic Operations Planning as being a steward of the various energy flows that run through your business. Like musical chords threaded together, all parts of your business can create harmony… with proper planning.